Order Processing Times: Please allow 2 to 3 business days to process your order. Once it is processed, it will be shipped. Please allow 2 to 5 business days for shipment. It can take up to 7 to 10  business days to receive your order. 

WE ARE NOT RESPONSIBLE FOR LOST OR STOLEN PACKAGES.

Orders WILL NOT be reshipped if we receive delivery confirmation. 

Please contact your mail carrier if your package is damaged. Please file a claim with the postal carrier. We are not responsible for damage during shipment because we have no control over the shipment once it leaves our facility. 

ALL RETURNS and CANCELLATIONS  can be requested by contacting us at support@thepreparedmamas.co. *Cancellations can only be Cancelled within 24 hours of your order and before your order has been shipped.*

If the contents in your package have leaked etc, please contact us via email at support@thepreparedmamas.co.